Delivery Policy
Our goal is to provide you with the best shipping options no matter where you live. Every day we ship to hundreds of customers around the world, ensuring that we provide you with the highest level of responsiveness at all times.
The order delivery time frame is divided into two parts:
Processing time: order inspection, quality check and packaging. All orders are sent to the fulfillment center for shipment within 5 business days of order placement.
Shipping Time: After processing and leaving the warehouse, it usually takes between 10 and 25 days for items to arrive at their destination, but may take longer from time to time. If your order is shipped to Brazil or Russia, it will take approximately 30 days to arrive at the destination, but may take longer from time to time.
To learn more about Tootock, please contact us：support@tootock.com.
Shipping countries, timeliness and shipping prices：
| Shipping country | Shipping Method | Shipping Cost | Shipping fee | Process+Delivery Time |
| United States, Australia, Denmark, Croatia, Hungary, Austria, Greece, Germany, Italy, Norway, Czech Republic, Belgium, France, Poland, Ireland, Sweden, Switzerland, Finland, United Kingdom, Netherlands, Portugal, Spain, Malta, Canada | Free Shipping | Over $69 | FREE | 7-15 business days |
| Large Package | Over 2KG | $12.99 USD | ||
| Medium Package | 1KG--2KG | $9.99 USD | ||
| Small Package | 0KG--2KG | $7.99 USD | ||
| VIP Shipping | $14.99 USD | |||
| Israel, Saudi Arabia, United Arab Emirates, New Zealand (16/17 territories), Ukraine, Bulgaria, Iceland, Luxembourg, Turkey, Cyprus, Latvia, Slovakia, Slovenia, Estonia, Lithuania, Romania, Brazil, Mexico, Argentina | Free Shipping | Over $69 | FREE | 10-20 business days |
| Large Package | Over 2KG | $12.99 USD | ||
| Medium Package | 1KG--2KG | $9.99 USD | ||
| Small Package | 0KG--2KG | $7.99 USD | ||
| VIP Shipping | $14.99 USD |
Tips:As liquid products use EMS logistics, we will delivery packages separated for liquid products which spent 5-7 days more.
Areas without postal service: Bolivia, Dominica, Guyana, Honduras, Mongolia, Papua New Guinea, St. Vincent Island, British Virgin Islands, Ecuador, Panama, Venezuela.
Tax is a very complex issue, and varies from one country to another.
Some countries are easy to import goods into, and have few restrictions and no taxes.
Other countries are incredibly restrictive and have high import taxes.
Before you start to import larger quantities of China goods to your country, Please research the law and import practices are in your country.
Please note that the amount you pay for Tootock just item price + shipping fee .
Not include any other additional charges , So when the parcel enter into your country , All the Costs incurred need to be shouldered by the Consignee . Please feel free to contact us if you have any packing request or declare request .
