Our goal is to provide you with the best shipping options no matter where you live. Every day we ship to hundreds of customers around the world, ensuring that we provide you with the highest level of responsiveness at all times.

The order delivery time frame is divided into two parts:

Processing time: order inspection, quality check and packaging. All orders are sent to the fulfillment center for shipment within 5 business days of order placement.

Shipping Time: After processing and leaving the warehouse, it usually takes between 10 and 25 days for items to arrive at their destination, but may take longer from time to time. If your order is shipped to Brazil or Russia, it will take approximately 30 days to arrive at the destination, but may take longer from time to time.

To learn more about Tootock, please contact us:support@tootock.com.

Shipping countries, timeliness and shipping prices:

Shipping country Shipping Method Shipping Cost Shipping fee Process+Delivery Time
United States, Australia, Denmark, Croatia, Hungary, Austria, Greece, Germany, Italy, Norway, Czech Republic, Belgium, France, Poland, Ireland, Sweden, Switzerland, Finland, United Kingdom, Netherlands, Portugal, Spain, Malta, Canada Free Shipping Over $69 FREE 7-15 business days
Large Package Over 2KG $12.99 USD
Medium Package 1KG--2KG $9.99 USD
Small Package 0KG--2KG $7.99 USD
VIP Shipping $14.99 USD
Israel, Saudi Arabia, United Arab Emirates, New Zealand (16/17 territories), Ukraine, Bulgaria, Iceland, Luxembourg, Turkey, Cyprus, Latvia, Slovakia, Slovenia, Estonia, Lithuania, Romania, Brazil, Mexico, Argentina Free Shipping Over $69 FREE 10-20 business days
Large Package Over 2KG $12.99 USD
Medium Package 1KG--2KG $9.99 USD
Small Package 0KG--2KG $7.99 USD
VIP Shipping $14.99 USD
For transportation in other countries that are not listed in the table, we will select different logistics providers to deliver products in a timely manner according to local conditions

Tips:As liquid products use EMS logistics, we will delivery packages separated for liquid products which spent 5-7 days more.

Areas without postal service: Bolivia, Dominica, Guyana, Honduras, Mongolia, Papua New Guinea, St. Vincent Island, British Virgin Islands, Ecuador, Panama, Venezuela.

Do I need to pay tax or other import fee when receiving the parcel ?
It depends on the specific country that is receiving the shipped goods. 
Tax is a very complex issue, and varies from one country to another. 
Some countries are easy to import goods into, and have few restrictions and no taxes. 
Other countries are incredibly restrictive and have high import taxes. 
Before you start to import larger quantities of China goods to your country,  Please research the law and import practices are in your country.  

Please note that the amount you pay for Tootock just item price + shipping fee . 
Not include any other additional charges , So when the parcel enter into your country ,  All the Costs incurred need to be shouldered by the Consignee . Please feel free to contact us if you have any packing request or declare request .
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